TechInnovation. Sanas aims to convert one accent to another in real time for smoother customer service calls (Devin Coldewey, TechCrunch)

September 1, 2021

speech-recognition

Image Credits: Bryce Durbin / TechCrunch

In the customer service industry, your accent dictates many aspects of your job. It shouldn’t be the case that there’s a “better” or “worse” accent, but in today’s global economy (though who knows about tomorrow’s) it’s valuable to sound American or British. While many undergo accent neutralization training, Sanas is a startup with another approach (and a $5.5 million seed round): using speech recognition and synthesis to change the speaker’s accent in near real time.

Sanas aims to convert one accent to another in real time for smoother customer service calls | TechCrunch

Marco Emanuele

Marco Emanuele è appassionato di cultura della complessità, cultura della tecnologia e relazioni internazionali. Approfondisce il pensiero di Hannah Arendt, Edgar Morin, Raimon Panikkar. Marco ha insegnato Evoluzione della Democrazia e Totalitarismi, è l’editor di The Global Eye e scrive per The Science of Where Magazine. Marco Emanuele is passionate about complexity culture, technology culture and international relations. He delves into the thought of Hannah Arendt, Edgar Morin, Raimon Panikkar. He has taught Evolution of Democracy and Totalitarianisms. Marco is editor of The Global Eye and writes for The Science of Where Magazine.

TechInnovation. Sanas aims to convert one accent to another in real time for smoother customer service calls (Devin Coldewey, TechCrunch)

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