Digital modernization goals across various federal agencies for 2022 hinge on leadership understanding the individual agency missions to improve customer experience, according to several federal chief information officers.
Speaking during an ATARC panel on Tuesday, leaders in the public technology space discussed some of the most important parts of their agencies’ digital transformation journeys for the new year. One key theme across several departments is consistently engaging all program offices and sub agencies with larger department goals on implementing new emerging technologies into daily business applications.
Agency Digital Modernization Efforts Hinge on Data, Customer Experience Efforts – Nextgov
