Agency Digital Modernization Efforts Hinge on Data, Customer Experience Efforts (Alexandra Kelley, Nextgov)

January 19, 2022

Digital modernization goals across various federal agencies for 2022 hinge on leadership understanding the individual agency missions to improve customer experience, according to several federal chief information officers.

Speaking during an ATARC panel on Tuesday, leaders in the public technology space discussed some of the most important parts of their agencies’ digital transformation journeys for the new year. One key theme across several departments is consistently engaging all program offices and sub agencies with larger department goals on implementing new emerging technologies into daily business applications.

Agency Digital Modernization Efforts Hinge on Data, Customer Experience Efforts – Nextgov

Marco Emanuele

Marco Emanuele è appassionato di cultura della complessità, cultura della tecnologia e relazioni internazionali. Approfondisce il pensiero di Hannah Arendt, Edgar Morin, Raimon Panikkar. Marco ha insegnato Evoluzione della Democrazia e Totalitarismi, è l’editor di The Global Eye e scrive per The Science of Where Magazine. Marco Emanuele is passionate about complexity culture, technology culture and international relations. He delves into the thought of Hannah Arendt, Edgar Morin, Raimon Panikkar. He has taught Evolution of Democracy and Totalitarianisms. Marco is editor of The Global Eye and writes for The Science of Where Magazine.

Agency Digital Modernization Efforts Hinge on Data, Customer Experience Efforts (Alexandra Kelley, Nextgov)

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