When do consumers prefer algorithmic versus human decisionmakers? (Derek E. Bambauer and Michael Risch, Brookings)

Imagine that you’re applying for a bank loan to finance the purchase of a new car, which you need badly. After you provide your information, the bank gives you a choice: Your application can be routed to an employee in the lending department for evaluation, or it can be processed by a computer algorithm that will determine your creditworthiness. It’s your decision. Do you pick Door Number One (human employee) or Door Number Two (software algorithm)?

When do consumers prefer algorithmic versus human decisionmakers? (brookings.edu)

Marco Emanuele
Marco Emanuele è appassionato di cultura della complessità, cultura della tecnologia e relazioni internazionali. Approfondisce il pensiero di Hannah Arendt, Edgar Morin, Raimon Panikkar. Marco ha insegnato Evoluzione della Democrazia e Totalitarismi, è l’editor di The Global Eye e scrive per The Science of Where Magazine. Marco Emanuele is passionate about complexity culture, technology culture and international relations. He delves into the thought of Hannah Arendt, Edgar Morin, Raimon Panikkar. He has taught Evolution of Democracy and Totalitarianisms. Marco is editor of The Global Eye and writes for The Science of Where Magazine.

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